> For the complete documentation index, see [llms.txt](https://legacy.docs.synteq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy.docs.synteq.com/client-portal/account-management/adding-a-sub-user-to-your-account.md).

# Adding a sub-user to your account

How to add a sub-user to your account

## Who is a sub-user?

A sub-user can be anyone, who will manage your account for you. This can include making invoice payments, opening tickets for your service along other things.

## What permissions can I give to a sub-user?

You can assign the following permissions to a sub-user:

* Modify Master Account Profile - Access and modify the client profile information
* View & Manage Contacts - Access and manage contacts
* View Products & Services - View access to products, services and addons
* View & Modify Product Passwords - Allow password resets and other actions
* Perform Single Sign-On - Allow single sign-on into services
* View & Pay Invoices - View and payment access to invoices
* View & Accept Quotes - View and acceptance permissions for quotes
* View & Open Support Tickets - Access to open, respond and manage support tickets
* View & Manage Affiliate Account - Access to view and request withdrawals
* View Emails - Access to view account email history
* Place New Orders/Upgrades/Cancellations - Allow placing of new orders

## How to add a sub-user to your account?

### 1. Go into user management

Start by logging in the [billing area](https://get.crunchbits.com/), then click on your name in the right-top \[1], and then `User Managment` \[2].

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2Fsrog8Osrsg4fX4UbVSDS%2FCleanShot%202026-03-08%20at%2019.31.14%402x.png?alt=media&amp;token=ce08106d-e54b-460f-a78e-372226bf3c54" alt=""><figcaption></figcaption></figure>

Then click on `Invite New User` .

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FjAx9tyiJjWN3IQjicMPv%2FCleanShot%202026-03-08%20at%2019.32.09%402x.png?alt=media&amp;token=ddd33365-0910-460d-916e-b12be44ba11b" alt=""><figcaption></figcaption></figure>

### 2. Select the appropriate permissions for the new user

Then, enter their e-mail address \[1], select the permissions you'd like them to have \[2], and click on `Send Invite` .

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FGOkwqzoaPxodLfE2lto2%2FCleanShot%202026-03-08%20at%2019.33.29%402x.png?alt=media&amp;token=67d81036-ee97-4eac-b373-88ed4d03bfae" alt=""><figcaption></figcaption></figure>

Afterward, tell them to check their e-mail inbox, and follow the instructions there.&#x20;


---

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