> For the complete documentation index, see [llms.txt](https://legacy.docs.synteq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy.docs.synteq.com/client-portal/account-management/changing-account-details.md).

# Changing account details

How to change your address and account details at Synteq

### 1. Go into your profile

Start by logging into the [billing area](https://get.crunchbits.com/), then click on your name in the right top \[1], and click on `Account Details` \[2].

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2Fs24ugSDb9KXTAdSFhI1k%2FCleanShot%202026-03-08%20at%2019.55.42%402x.png?alt=media&amp;token=326e0539-8252-4c1e-8140-aa7ca759fe03" alt=""><figcaption></figcaption></figure>

### 2. Change the details

In there, you can change your billing address, as well as mailing preferences.

{% hint style="info" %}
If you'd like to change information in the `Personal Information` section, please reach out to us via the buttons on the right top of this page with a valid reason for the change.
{% endhint %}

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FbEuq6y29DHCsaLSrFHpJ%2FCleanShot%202026-03-08%20at%2019.57.10%402x.png?alt=media&amp;token=73afb3fc-528a-44bb-8fa9-636e541beb81" alt=""><figcaption></figcaption></figure>

### 3. Save the changes

Afterward, click on the `Save Changes` button at the bottom to save the changes.

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FjYWLHSHMYClZ95kbTfUa%2FCleanShot%202026-03-08%20at%2019.59.24%402x.png?alt=media&amp;token=c26f5fe7-20e0-4ea3-bfff-62dc5e5234a4" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://legacy.docs.synteq.com/client-portal/account-management/changing-account-details.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.