> For the complete documentation index, see [llms.txt](https://legacy.docs.synteq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy.docs.synteq.com/client-portal/account-management/setting-up-2-fa.md).

# Setting up 2-FA

How to set up 2FA on your Synteq billing account

## Why should you set up 2-FA on your client account?

Two-factor authentication adds an extra layer of protection to your client account. Even if someone obtains your password through data breaches, phishing attempts, or other means, they still cannot access your account without the second authentication code from your phone or an authenticator app.

With access to your client account, bad actors can view billing information, access support tickets containing sensitive details, and most critically — directly access your servers control panels through the built-in automatic log in function. When you set up 2FA, even if your password is compromised, attackers still can't access your account or gain the direct panel access it provides.

## How to set up 2-FA on your client account at Synteq?

### 1. Log in, and go to your security settings

Start by logging into [https://get.crunchbits.com](https://get.crunchbits.comhttps//get.crunchbits.com), then clicking on your name in the right top corner \[1], and then clicking on `Security Settings`.

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FkwK9KAW6vkqASpaD0snQ%2FCleanShot%202026-02-22%20at%2019.59.58%402x.png?alt=media&amp;token=d49702c6-908f-4323-8a60-37ada5c157a2" alt=""><figcaption></figcaption></figure>

### 2. Enable 2-FA

Afterward, click on the `Click here to Enable` button.&#x20;

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FgOQo5EtmhM0YMdC0RdGG%2FCleanShot%202026-02-22%20at%2020.01.31%402x.png?alt=media&amp;token=47cb1919-ea43-4ef0-beed-5caa7e8e7169" alt=""><figcaption></figcaption></figure>

Then, click on `Get Started`.

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FARfRxMLRtWW4aIiSKqB6%2FCleanShot%202026-02-22%20at%2020.02.25%402x.png?alt=media&amp;token=5df92ff9-7816-4e50-bc7b-aab3748c8d4a" alt=""><figcaption></figcaption></figure>

### 3. Connect your 2-FA app with our system

Then scan the QR code shown with your choosen 2-FA app \[1]. Write in the code that the app generates into the applicable box \[2], and click on the `Submit` button.

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FlYEmfeJPDXwwlxY3lwZH%2FCleanShot%202026-02-22%20at%2020.03.57%402x.png?alt=media&amp;token=37e8dd7d-f5ee-4ee0-857c-7b16f5c9140f" alt=""><figcaption></figcaption></figure>

### 4. Save the backup code

Afterward, a backup code will show up on your screen. Please note it down in a secure place in case you loose access to your 2-FA application.

<figure><img src="https://3217125179-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FG6wtOLey8at9TvvKuEFk%2Fuploads%2FuN0hgCvmpyfs2SsTarIH%2FCleanShot%202026-02-22%20at%2020.05.19%402x.png?alt=media&amp;token=ff9b5cff-872f-4ad1-8020-1ed0986f2271" alt=""><figcaption></figcaption></figure>

And just like that, you have enabled 2-FA on your account


---

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