> For the complete documentation index, see [llms.txt](https://legacy.docs.synteq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy.docs.synteq.com/virtualization-platform/account-management/changing-the-account-password.md).

# Changing the account password

How to change your password on Synteq VPS Control Panel.

## When should you change your account password? <a href="#when-should-you-change-your-account-password" id="when-should-you-change-your-account-password"></a>

If you receive notifications about data breaches affecting services where you've used the same or similar passwords, please change your [VPS Control Panel](https://virt.crunchbits.com/) account password immediately. This will prevent bad actors from accessing your metal account.

You should also change it when you see any suspicious activity anywhere you've used the same or a similar password. Even if the strange activity is later on linked back to you doing something, it's always better to be safe than sorry!

## Changing password from the dashboard

### 1. Go to your account settings

Start by logging into our [VPS Control Panel](https://virt.crunchbits.com/). Then On the dashboard, click on the `Account` button.

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FMJ3z1ezEW9dy8EYGDGcp%2Fimage.png?alt=media&amp;token=ab28c086-20d9-4d01-971b-618545491786" alt=""><figcaption></figcaption></figure>

### 2. Change your password

Navigate to the `Password` \[1] tab, then enter your `Current Password` in field 2, and your `New password`  into field 3. Afterward, re-enter the `New password` in field 4 as shown in the image.

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FNiA64pR6f8SjsSwkcz9Q%2FCleanShot%202025-10-31%20at%2022.19.18%402x.png?alt=media&amp;token=40d7c6a0-6c92-4a96-a7fb-8043c326607e" alt=""><figcaption></figcaption></figure>

### 3. Confirm the password change

Now, simply click on `Update Account Password` and done!

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2F75q59n8BVMB3S5ifGafa%2FCleanShot%202025-10-31%20at%2022.16.31%402x.png?alt=media&amp;token=502788be-3e7f-41dc-b2c7-c3be0a3c8100" alt=""><figcaption></figcaption></figure>

## Changing your password if you’ve forgotten it

In case you no longer have your old password and need to reset it, open the login page for our [VPS Control Panel](https://virt.crunchbits.com/) and click on `Lost Password?` as shown in the image below.

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FMmxFo6XKQvVLkbz8vWHs%2FCleanShot%202025-10-31%20at%2021.46.14%402x.png?alt=media&amp;token=c482d13b-1d99-4612-8b4b-4971f29e7565" alt=""><figcaption></figcaption></figure>

### 1. Getting the password reset email

On the Lost Password page, enter your registered email address in Field 1 and click on the `Reset` Button \[2].

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2F6JlIrZt3mWBZoJmGvvTK%2FCleanShot%202025-10-31%20at%2023.03.20%402x.png?alt=media&amp;token=9fe4c93b-6ec5-4304-afef-6f04e30ab0be" alt=""><figcaption></figcaption></figure>

### 2. Resetting your password with the reset password link

Open your email inbox and find the email from `noreply@crunchbits.com` with the subject `Reset Password Notification.`

Next, Open that email and look for the password reset link and click on it.

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FYpVWBcyMGYC4Gg3VLmHg%2FCleanShot%202025-10-31%20at%2021.54.36%402x.png?alt=media&amp;token=9d10f75b-3f35-4e01-a5d7-74f86bc1a718" alt=""><figcaption></figcaption></figure>

On the password reset form, double-check field one to make sure the email address is correct and enter the new password you would like to set in fields 2 & 3.

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2F4ftxNI6wlNo3GlDysFhN%2FCleanShot%202025-10-31%20at%2022.10.35%402x.png?alt=media&amp;token=17a2802a-cabf-461f-ac48-91b42f459bbb" alt=""><figcaption></figcaption></figure>

### 3. Saving your new password

Once you've entered the new password you would like to set, click on the `Reset Password` button and you've successfully reset your password!&#x20;

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FqsmMLJTlXjdOdEHa6pTz%2FCleanShot%202025-10-31%20at%2022.13.32%402x.png?alt=media&amp;token=ec06825f-b4d2-4f6d-8eed-459b7d5cd269" alt=""><figcaption></figcaption></figure>

You can now go back to the login page and log in to the panel using your new password.


---

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