> For the complete documentation index, see [llms.txt](https://legacy.docs.synteq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy.docs.synteq.com/virtualization-platform/server-management/resetting-the-root-password.md).

# Resetting the root password

A guide on how you can reset the root password on your server from our panel.

### Limitations

This guide only works for servers where our pre-made templates were used during the installation and none of the cloud-init files were tampered with after the installation. For any self-installs, you need to have installed `qemu-guest-agent` beforehand for this guide to work.

On Debian-Based OS, you may install it by running the following command as root if you still have access to your server:

```
$ apt install qemu-guest-agent
```

### 1. Resetting the password

Start by logging into our VPS Control Panel and clicking on the `Manage` button for the server that you would like to open the VNC Console for.

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FWY3yak9QHvEe8Jc4Qyng%2FCleanShot%202025-11-01%20at%2008.14.04%402x.png?alt=media&amp;token=85a78d6b-cc2b-4709-9bd7-bf91437c4263" alt=""><figcaption></figcaption></figure>

### 2. Enable the VNC Console

Go to the `Options` \[1] tab, and click on `Password` \[2] then `Reset Password` \[3]

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FKUtrHtyjTRpuZhINGMuO%2FCleanShot%202025-12-23%20at%2016.41.59%402x.png?alt=media&amp;token=6465364f-db50-4e63-9c8a-1266b04648fe" alt=""><figcaption></figcaption></figure>

Select the User from the dropdown \[1] and click `Reset` \[2]

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2F5woAVdt9k957sn75w6hI%2FCleanShot%202025-12-23%20at%2016.43.35%402x.png?alt=media&amp;token=89062b73-9280-49a1-8f1a-ac59fe28ff39" alt=""><figcaption></figcaption></figure>

Now, You will get an email on your registered email address containing your password.&#x20;

<figure><img src="https://2514446554-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYlJjcmT7LgxrDfamjZ7v%2Fuploads%2FAT0oT5yPgiepklk950yx%2FCleanShot%202025-12-23%20at%2016.43.35%402x.png?alt=media&amp;token=270cf4be-c81c-41b4-9a8e-592f68de9732" alt=""><figcaption></figcaption></figure>

You can use the new password to login to your server now.


---

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