> For the complete documentation index, see [llms.txt](https://legacy.docs.synteq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacy.docs.synteq.com/client-portal/client-portal.md).

# Client Portal

<h2 align="center">Client Portal</h2>

<p align="center">Browse the topics below or use the buttons on the right top to contact us!</p>

<p align="center"></p>

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-type="content-ref"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-money-bill-wave">:money-bill-wave:</i></h4></td><td><strong>Billing</strong></td><td></td><td><a href="/client-portal/billing/paying-an-invoice.md">Paying an invoice</a></td><td><a href="/client-portal/billing/paying-an-invoice-with-cryptocurrencies.md">Paying an invoice with cryptocurrencies</a></td><td><a href="/client-portal/billing/adding-credits.md">Adding credits</a></td><td><a href="/client-portal/billing/setting-up-auto-pay.md">Setting up auto-pay</a></td><td><a href="/client-portal/billing/using-the-mass-invoice-payment-feature.md">Using the mass invoice payment feature</a></td><td><a href="/client-portal/billing/requesting-a-refund.md">Requesting a refund</a></td><td></td></tr><tr><td><h4><i class="fa-user-vneck">:user-vneck:</i></h4></td><td><strong>Account Management</strong></td><td></td><td><a href="/client-portal/account-management/setting-up-2-fa.md">Setting up 2-FA</a></td><td><a href="/client-portal/account-management/adding-a-sub-user-to-your-account.md">Adding a sub-user to your account</a></td><td><a href="/client-portal/account-management/changing-account-details.md">Changing account details</a></td><td><a href="/client-portal/account-management/changing-the-account-password.md">Changing the account password</a></td><td></td><td></td><td></td></tr><tr><td><h4><i class="fa-server">:server:</i></h4></td><td><strong>Service Management</strong></td><td></td><td><a href="/client-portal/service-management/canceling-a-service.md">Canceling a service</a></td><td><a href="/client-portal/service-management/transferring-a-service-to-another-account.md">Transferring a service to another account</a></td><td><a href="/client-portal/service-management/accessing-the-control-panels.md">Accessing the control panels</a></td><td></td><td></td><td></td><td></td></tr></tbody></table>

<h3 align="center"><strong>Frequently asked questions</strong></h3>

<details>

<summary>If I have a grouped invoice, but would like to cancel one of my products, will the invoice be automatically updated?</summary>

Yes it will be. Please submit a cancellation request, and the invoice will be adjusted accordingly when the next cron job runs.

</details>

<details>

<summary>What payment options do you support?</summary>

We support Credit and Debit cards, PayPal & multiple cryptocurrencies.

</details>

<details>

<summary>My bank is currently having some problems, and an invoice is coming up. What should I do?</summary>

Please reach out to us with the buttons on the right top, and we'd be happy to look at your case.

</details>

<details>

<summary>When does the daily cron job run for invoice generation, and other automated functions?</summary>

It runs at 7:00 PM PT/PST.

</details>


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